How do pick-ups and drop-offs work?

  • Updated

At pick-ups and drop-offs, our caregivers must log in to Otter to take a selfie and verify their identities.  After the caregiver completes the verification, we send a QR code to the individual who was designated to pick up or drop off the child or children.  The caregiver scans this QR code in order to confirm the identity of the individual who is picking up or dropping off.  This quick and simple process helps ensure that you know your kids are in the right hands.

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