How does Otter make pick-ups and drop-offs safe?

  • Updated

At pick-ups and drop-offs, our caregivers must perform facial scans in order to verify their identities.  After the caregiver completes the facial scan, we send a QR code to the individual who was designated to pick up or drop off the children.  The caregiver scans this QR code in order to confirm the identity of the individual who is picking up or dropping off the children.  This quick and simple process helps ensure safe transfers of custody.

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